Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical Officero Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plan is based on: • If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months • The county that manages the beneficiary’s Medicaid case (administrative county) • Special population considerationsMedicaid and NC Medicaid Managed Care: [email protected]. NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid and NC Health Choice, please visit the NC Medicaid Beneficiary Portal.About NC Medicaid Expansion. NC Medicaid is now available to more people, including single adults ages 19-64. Learn more.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planNov 14, 2022 · o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that ... NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC Medicaid online or in person. Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911. Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planMar 15, 2021 · The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care mobile app available on Google Play or the App Store. NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC … Managed Care is a health care delivery system organized to manage cost, utilization, and quality. Medicaid managed care provides for the delivery of Medicaid health benefits and additional services through contracted arrangements between state Medicaid agencies and managed care organizations (MCOs) that accept a set per member per month (capitation) payment for these services. For questions, call. 1-833-870-5500. (TTY: 1-833-870-5558) Title. NC Medicaid Managed Care, Health Plan Comparison Chart. Author. NC Department of Health and Human Services, Division of Health Benefits. Subject. Use this chart to compare benefits and services that each health plan offers. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers .Apr 27, 2021 · NC Medicaid Page 1 of 4 20210427 Fact Sheet Transition of Care Navigating North Carolina’s Transition to NC Medicaid Managed Care: A Fact Sheet for Members The North Carolina Medicaid program is transforming the way most people receive Medicaid or NC Health Choice services. We can help. Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. You will need your Medicaid ID number. 2 3. Provider Information.Tailored Plans will provide NEMT for all Medicaid-covered services, including carved-out services. This means you will need to call your Tailored Plan, not your local Department of Social Services (DSS), when you need to schedule a ride to a doctor, pharmacy or other health provider. Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911. The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid's managed care enrollment website, …Look up providers and health plans. Use our tools to help you find and view primary care providers (PCPs) and health plans. NC Medicaid Provider and Health Plan Lookup Tool. …Medicaid Direct behavioral health capitation rates for the LME/MCOs, effective Dec. 1, 2022, included funding to support a 31.6% rate increase for ICF ILOSs and 1915 (i) Individual and Transitional Support. As part of North Carolina House Bill 259, the General Assembly defunded this Group Homes Stabilization and Transition budget item. Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911. Medicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...Serving Medicaid members in North Carolina. With Healthy Blue, you get the benefits you need to live your best: Doctor visits. Prescriptions. Vision care. Plus, no-cost extras just …NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC … Call 1-877-711-3662. Follow the steps to enroll via the Automated Phone System. You will need your pin (from the letter) along with the Florida Medicaid or Gold Card Number, and birth year for each person you are enrolling. Call-In. Medicaid Choice Counselors are available to help you enroll in a plan that best fits your needs. Learn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved. Find out if you qualify for a Special Enrollment Period. Still need health insurance? You can enroll in or change plans if you have certain life events or income, or qualify for Medicaid or CHIP. Check if you can enroll/change. Looking for coverage for a …Vaya Health, 1-800-962-9003, TTY: 711. Your Tailored Plan is assigned based on the county that administers your NC Medicaid. Find your Tailored Plan (also known as “LME/MCO”) by using this directory. Or, call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com ).Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers.Jan 30, 2024 · Inquiries may be submitted to [email protected] or by calling the NC Medicaid Managed Care Provider Ombudsman at 866-304-7062. Responses to inquiries may be autogenerated from ServiceNow to the inquirer’s email or received from a Provider Ombudsman team member interested in helping to resolve your inquiry. Vaya Health, 1-800-962-9003, TTY: 711. Your Tailored Plan is assigned based on the county that administers your NC Medicaid. Find your Tailored Plan (also known as “LME/MCO”) by using this directory. Or, call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com ).Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the …Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planThe “Medicaid Transformation” plan will move most of NC Medicaid’s services for adults and children into a managed care model, such that: Beneficiaries will select or be assigned to a Prepaid Health Plan which will offer a “Standard Plan” through which beneficiaries will access health care services from the company’s network of ...Medicaid Direct behavioral health capitation rates for the LME/MCOs, effective Dec. 1, 2022, included funding to support a 31.6% rate increase for ICF ILOSs and 1915 (i) Individual and Transitional Support. As part of North Carolina House Bill 259, the General Assembly defunded this Group Homes Stabilization and Transition budget item.About NC Medicaid Expansion. NC Medicaid is now available to more people, including single adults ages 19-64. Learn more.Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. Important dates: Apr. 1, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in English with Alliance Health (Click here to learn more.) Apr. 8, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in Spanish with Alliance Health (Click here to learn more.) Apr. 17, 2024, from 2 to 3 p.m. – NC Medicaid Ombudsman: Monthly Interactive Update …Mar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment Tailored Plan Provider Resources. Sharing from NC DHHS: The Provider Playbook is a collection of information and tools specifically designed to assist providers transitioning to NC Medicaid Managed Care. The latest resources are added to the fact sheet page. Tailored Plan Provider Contracting Deadlines Questions and Answers (PDF) – An …Benefits Overview. Carolina Complete Health offers health insurance plans with comprehensive health care benefits and services that suit the needs of families and individuals in our service areas in North Carolina. View some of Carolina Complete Health's benefits and service below. In Lieu of Services: Carolina Complete Health may cover, …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for …Contact. Mailing Address. 2501 Mail Service Center. Raleigh, NC 27699-2101. Telephone. NC Medicaid Contact Center 1-888-245-0179. Local Department of Social Services Directory. The Division of Medical Assistance is to use the resources and partnerships of Medicaid to improve health care for all North Carolinians. NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. Starting July 1, 2021, most Medicaid beneficiaries began receiving the same Medicaid services in a new way. Called "NC Medicaid Managed Care," beneficiaries choose a health plan and get care through a health plan's network of doctors. Some beneficiaries are remaining in traditional Medicaid, which is called NC Medicaid Direct. o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plan is based on: • If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months • The county that manages the beneficiary’s Medicaid case (administrative county) • Special population considerationsJun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... Prior approval (PA) may be required for some services, products or procedures to verify documentation of medical necessity. Prior approval is for medical approval only and must be obtained before rendering a service, product or procedure that requires prior approval. The ordering provider is responsible for obtaining PA; however, any provider ...Contacts. NC Medicaid Contact Center. 888-245-0179. Information on the NC Health Choice move to NC Medicaid.We’re here to help you understand your primary care provider (PCP) and health plan choices. Here are answers to questions you may have. If you have other questions, call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588). Or use the chatHumana has a proud history in the healthcare industry. We began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping our members on their health journey is our main focus.www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. MAY 2019 NC Medicaid 2019 Provider Playbook . Fact Sheet Medicaid Transformation: Overview . What is Medicaid Transformation? Medicaid Transformation is changing the way most people receive Medicaid services. In 2015, the NCWHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care managero Online at ncmedicaidplans.gov Auto-enrollment for Tailored Plan is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months 2. The county that manages the beneficiary’s Medicaid case (administrative county) 3. Special population considerations 4.NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid …WHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care manager Tuesday, April 16, 2024. Revised policy in addition to services outlined in Maternity Coverage and Reimbursement Bulletin posted Oct. 23, 2023. 1915 (b) (3) Services Transition to 1915 (i) Services by June 30, 2024. Mar 16, 2023 · • Connect them to helpful resources in their community . WHAT IS AN LME/MCO? An LME/MCO offers services related to a mental health and substance use disorders, I/DD or TBI. Aug 4, 2021 · If a practice wants to verify a health plan has received a PA, please contact the health plan provider relations team directly at: AmeriHealth Caritas: Provider Services: 888-738-0004. Carolina Complete: Provider Services: 833-552-3876. Healthy Blue: Provider Services: 844-594-5072. NC Medicaid Expansion and Marketplace Plans Flyer. F_NCMedicaid_Flyer_Healthcare_English_120723.pdf. A two-page flyer explaining how those currently enrolled in HealthCare.gov marketplace plans may be able to get Medicaid. PDF • 392.51 KB - December 08, 2023. First Published. December 8, 2023. Last …Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.This bulletin is applicable to both NC Medicaid Managed Care and NC Medicaid Direct. In addition to services outlined in Maternity Coverage and Service …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planWellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ... [email protected] or the NC Medicaid Managed Care Provider Ombudsman . at 866-304-7062. THE PREFERRED DRUG LIST The PDL includes medications, which the state has deemed to be at a financial advantage for the state to utilize compared to equally effective medications, and/or have been positioned on the PDL due to better clinical Vaya a ncmedicaidplans.gov/es (herramienta de chat disponible ) • Use la aplicación móvil de NC Medicaid Managed Care • Llame gratis al 1-833-870-5500 (número de TTY: 711 o RelayNC.com) 1 . QUÉ NECESITA HACER SI . 2 3. Solo quiere cambiar su proveedor personal (PCP) o administracion de cuidados Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body. NC.GOV; NCDHHS; SERVICES; Search. Home; Topics Related to Bulletins. 1915(b)(3) Services Transition to 1915(i) Services by June 30, 2024. April 16, 2024. Providers should work with their Medicaid beneficiary’s health plan and Tailored Care Manager to transition the members to 1915(i) services.Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com). Horario de atención: Estamos abiertos de lunes a sábado de 7 a.m. a 5 p.m. También puede usar la herramienta de chat para comunicarse con nosotros por Internet.By Liora Engel-Smith. North Carolina’s Medicaid program is shifting roughly two-thirds of its enrollees into managed care this summer, starting on July 1. In the process, thousands of enrollees — some of whom have never had to choose health insurance or a network — were thrust into a process that many have found difficult and confusing.NCTracks Contact Center. Customer Service Agents are available to answer questions at this toll-free number: Phone: 800-688-6696. Calls are recorded to improve customer satisfaction. NCTracks AVRS. The Automated Voice Response System is encouraged to obtain claims status using a touch-tone phone. Phone: 800-723-4337. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . Jun 30, 2021 · Raleigh. Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan. Contact. NC Medicaid Contact Center. Phone: 888-245-0179. Local Division of Social Services Directory. Beneficiaries have two choices to find a dentist in North Carolina. To find a dentist in North Carolina using the Insure Kids Now Website (for both adults and.A plan that cares for the whole you. Explore the full range of benefits for you and the whole family, with services to help you get the care you need. Become a Member. Our Benefits. Find a Doctor in your Area. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body. Online - www.ncmedicaidplans.gov 2. Phone - ... If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.Jul 20, 2021 · Prepaid Health Plans (PHPs) began providing non-emergency medical transportation (NEMT) and non-emergency ambulance transportation (NEAT) services for PHP members on July 1, 2021. [email protected] . Related Topics: Bulletins. Medicaid Direct. Medicaid Managed Care. Facilities. Division of Health Benefits. Contact …Beneficiaries are encouraged to visit the NC Medicaid Enrollment Broker website at ncmedicaidplans.gov or call the Enrollment Broker at 833-870-5500 (TTY: 833-870-5588) with any additional questions. Related Topics: NC Medicaid. Health Benefits (NC Medicaid) Contact Information.No. NC Medicaid eligibility rules and processes are not changing. If you have questions about your eligibility, contact your local Department of Social Services (DSS) office. Find contact information at ncdhhs.gov/localdss.Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerThe Department’s NC Medicaid Managed Care Billing Guidance to Prepaid Health Plans is designed to: Allow for accurate and complete NC Medicaid and Centers for Medicare and Medicaid (CMS) reporting. Health Plan Billing Guide - Version 26 - April 5, 2024. The Billing Guide references requirements to adhere to NC Medicaid and NC …The Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable citizens - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and ...
Apr 27, 2021 · NC Medicaid Page 1 of 4 20210427 Fact Sheet Transition of Care Navigating North Carolina’s Transition to NC Medicaid Managed Care: A Fact Sheet for Members The North Carolina Medicaid program is transforming the way most people receive Medicaid or NC Health Choice services. . Free online games spades
Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com). Horario de atención: Estamos abiertos de lunes a sábado de 7 a.m. a 5 p.m. También puede usar la herramienta de chat para comunicarse con nosotros por Internet.Email: [email protected]. Pharmacy Help Desk Contact Information; Tab/Accordion Items. Pharmacy Help Desk Contact Information AmeriHealth Caritas: 866-885-1406; Carolina Complete Health: 833-992-2785; Healthy Blue: 833-434-1212; United Healthcare: 855-258-1593; WellCare: 866-799-5318, option 3;Thank you for being a member of our family! We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy. Let's get started by going over some important details about your plan.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planTo enroll in Medicaid, you must apply with the North Carolina Department of Health and Human Services. North Carolina Medicaid programs may offer coverage for children, pregnant women, and families with children, the elderly, adults with disabilities, and children with disabilities. You can apply for Medicaid services and enroll in a health ...o Online at ncmedicaidplans.gov Auto-enrollment for Tailored Plan is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months 2. The county that manages the beneficiary’s Medicaid case (administrative county) 3. Special population considerations 4.Apr 13, 2024 · Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan The “Medicaid Transformation” plan will move most of NC Medicaid’s services for adults and children into a managed care model, such that: Beneficiaries will select or be assigned to a Prepaid Health Plan which will offer a “Standard Plan” through which beneficiaries will access health care services from the company’s network of ...We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: 7 a.m. to 7 p.m., Monday through Friday and 7 a.m. to 5 p.m. on SaturdayJun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... A list of DSS locations can be found here: ncdhhs.gov/localdss. • About your health care choices or services provided by NC Medicaid Managed Care: Go to ncmedicaidplans.gov (chat feature available), use the NC Medicaid Managed Care mobile app or call toll free at 1-833-870-5500 (TTY: 711 or RelayNC.com). Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. Aug 4, 2021 · If a practice wants to verify a health plan has received a PA, please contact the health plan provider relations team directly at: AmeriHealth Caritas: Provider Services: 888-738-0004. Carolina Complete: Provider Services: 833-552-3876. Healthy Blue: Provider Services: 844-594-5072. Mar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment NC Department of Health and Human Services 2001 Mail Service Center Raleigh, NC 27699-2000. Customer Service Center: 1-800-662-7030 Visit RelayNC for information about TTY services. The Department’s NC Medicaid Managed Care Billing Guidance to Prepaid Health Plans is designed to: Allow for accurate and complete NC Medicaid and Centers for Medicare and Medicaid (CMS) reporting. Health Plan Billing Guide - Version 26 - April 5, 2024. The Billing Guide references requirements to adhere to NC Medicaid and NC …o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that manages the beneficiary’s Medicaid case (administrative county) 3. Special population considerations (e.g., Tribal/IHS eligible or dual eligible)Apr 15, 2024 · Draft NC 1915 (b) Waiver Renewal - 042.06.00 - July 1, 2024. The draft application for NC 1915 (b) Waiver Renewal is posted for public comments. The Waiver can be accessed on the NC Medicaid State Plan Public Notices webpage. Comments can be submitted to [email protected]. Written comments may be sent to the following address ... Find out more on Medicaid and CHIP flexibilities, coverage, and benefits related to COVID-19. The Medicaid continuous enrollment condition, authorized by the Families First Coronavirus Response Act, ended on March 31, 2023. Find resources related to returning to normal operations and restarting full Medicaid and CHIP eligibility renewals.Contact Us. Call: 919-212-7000. Fax: 919-212-7028. Mail: Wake County Health & Human Services. P.O. Box 46833. Raleigh, NC 27620. Medicaid is a medical assistance program that serves children, adults and families..